What computer system requirements do I need to use the Marketing Video Builder?

Minimum computer requirements

Our Marketing Video Builder requires a powerful graphics card. Most computers and laptops bought within the past 5 years should be fine, but a small percentage of newer computers with low-end graphics cards may also be affected.

Using Chrome on newer systems

As of August 31st, 2016, Chrome made a change to no longer support some of the technology used in our Marketing Video Builder on systems with an Intel® HD Graphics 3000. Other browsers, including Firefox, continue to support computers with the Intel® HD Graphics 3000.

Products with Intel® HD Graphics 3000 include:

  • MacBook Pro (13-inch, Late 2011)
  • MacBook Pro (15-inch, Late 2011)
  • MacBook Pro (17-inch, Late 2011)
  • MacBook Pro (13-inch, Early 2011)
  • MacBook Pro (15-inch, Early 2011)
  • MacBook Pro (17-inch, Early 2011)
  • MacBook Air (11-inch Mid 2011)
  • MacBook Air (13-inch Mid 2011)
  • Mac mini (Mid 2011)
  • Mac mini Server (Mid 2011)

If you have a newer computer, especially a Mac, and you received a warning in Chrome that your computer does not meet the system requirements for the Marketing Video Builder, we recommend trying Firefox.

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